your account manager
The account manager assigned to you is dedicated to making sure the final product you ordered exactly meets your needs.
Our team of highly skilled account managers will make your experience remarkable. You'll enjoy the convenience of handling the design process online, but the accessibility of a live person should you need it.
Among other responsibilities, your account manager:
- Helps you define your goals for your design project
- Answers all your questions
- Makes sure the design process runs smoothly
- Helps you move onto the next project
Account managers can help you define your goals for your design project.
Any one of the account managers at Logoworks is skilled at understanding your project and the designers that best fit that project. An account manager can also help you complete your creative brief, the form you fill out at the beginning of a project. Our designers use these briefs to try to meet your creative needs, so the more and the better the information you provide them, the better they can envision the perfect design for you.
With that said, we don't want you to feel overwhelmed, so our account managers are here to help you with the details.
Account managers answers all your questions.
If you have any questions or concerns about creating a new logo or about any other project at Logoworks, an account manager can provide the answers you need. In essence, the account manager is a free consultant that knows the strengths and weaknesses of logo design, and can provide you with guidance. You'll be able to ask for advice about the project as well as for overall help understanding the Logoworks process. Part of the reason our account managers are so knowledgeable is that they work in teams of three so they can bounce ideas of each other.
Account managers makes sure the design process runs smoothly.
Our account managers monitor all stages of the creation process and intervene as necessary to smooth the path, whether it is making sure the designers do not have additional questions for you, or just checking to see if you are receiving the level of service you expect. Our account managers also keep track of any conversations between you and them to help eliminate any confusion.
During the revision stage of a project design, the account manager can work with you to make sure we have fully captured your vision. You will be able to fill out a comment form on your own, but the account manager will follow up to make sure your needs are being met. At the end of your project, account managers also help finalize your artwork.
Account managers can help you move onto the next project.
The account managers have been tasked to provide world-class service, and to identify any new opportunities to meet your needs. As a result, you can still get help from an account manager once your project is complete. If you had a new logo designed, an account manager can help you with printing. You might want your new logo displayed on stationary or a hat, for example. An account manager can help you get this done. Any account manager can also help you with creating websites, building brochures, and more.
Learn more about our Project Central, your fully automated project management system
Learn more about some members of the design team that will support your project