CUSTOMER SPOTLIGHT

Sovereign Aviation Limited

Waltham, Mass.

President: Matthew Schneider

Number of Employees: 10

Tips from Matt:

1. A positive attitude is everything.
2. Listen to your critics. They may have thought of something you haven't.
3. Try to learn something new about your industry everyday.
4. Hire people you enjoy having around, and make your business a place they want to come to everyday.
5. Empower your employees with a "can do" attitude.
6. Great customer service is essential.
7. Use your logo. Merchandising will take your company to new places.
8. Network, network, network!

Pictures of Sovereign Aviation: